The second-hand marketplace Members Share Displeasure Over Size Modifications

Vinted users have been reacting angrily after an update resulted in items being listed as the wrong size.

This online marketplace has updated its size classifications for female and kids' apparel without notifying all users about the change.

Social Media Response

Many shoppers and sellers have taken to social media stating that platform listings now display a modified sizing category compared to what was initially listed as a result of the reclassification.

Vinted explained the updated approach better aligns with similar services.

The platform has recommended to examine their items and manually change the size when needed, causing user dissatisfaction.

Measurement Approach Updates

Previously, the measurements included a single numeric size and a letter, like S/8 or M/10.

The revised method features an alphabetical indicator and numerical range such as S/UK 8-10.

With some products, the sizing has been recategorised - like an L measurement was previously a 12 but currently displays as UK 16-18.

User Accounts

A fashion influencer, who creates plus-size fashion videos, explained the modification "makes transactions more difficult".

"Rarely do manufacturers list XL as sizes 20-22," which is what Vinted now does.

A different member, from Glasgow, said garments she listed featuring size 14 markings were appearing on the platform as larger sizing 20-22.

"If anyone [who is] size 20-22 buys them they may become frustrated," she stated.

Necessary Adjustments

A different user, located in England, explained she became annoyed because the modification necessitated personal updates the measurements for "each individual item".

"For me this is particularly frustrating, since I have chronic health issues and platform income has been essential after experiencing income reduction," she explained.

Platform Context

The platform boasts over 100 million members, with 18 million British users.

It has become a favored option versus similar marketplaces including eBay and Depop.

This isn't the first time that an unexpected update within the service has received backlash: earlier, the service retracted a modification regarding delivery choices after backlash from users.

Cindy Johnson
Cindy Johnson

A savvy shopping expert and deal hunter, Elara shares tips to help consumers maximize savings and find the best online offers.